As Vice President of Business Development, Karen Rich's primary responsibility at Newport Creative Communications is to build and cultivate long-lasting, mutually-beneficial relationships with the agency's clients, prospects, partners and friends.

Karen is focused on extending - and sustaining - the reach of the Newport "brand," helping the agency to successfully address the many demands of a rapidly changing marketplace.

Prior to joining Newport, Karen worked for the United States Postal Service for 19 years. She spent the last five years of her career there as regional manager of Customer Acquisition and Management for the Southeast Area. In that capacity, she was responsible for the training and development of a large team of account managers who served more than 1,500 major business mailers, helping to ensure that expectations and revenue goals were not just met, but oftentimes exceeded.

In addition to a deep understanding of postal service rules and regulations, Karen has a wealth of direct marketing experience, making her an indispensable resource to clients and colleagues alike. She is a member of the Direct Marketing Association, the New England Direct Marketing Association, the Direct Marketing Fundraisers Association and the Association of Fundraising Professionals.

Karen resides with her husband, John, and their two pugs, in Marshfield, Massachusetts.